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How Isobot Transformed Cold-Calling for Capital Advances with AI
Bot Development
About Capital Advances
Founded by Matt Washington and Vincenzo Morelli, Capital Advances has been at the forefront of merchant lending for over 20 years. As a leader in the merchant loans sector, they aimed to optimize their cold-calling process to reduce costs and improve lead generation efficiency. Their primary challenge? Managing high call volumes with precision while minimizing the costs associated with traditional call centers.
Revolutionizing Cold-Calling with Isobot’s AI-Powered Automation
Capital Advances faced several challenges in maintaining an efficient cold-calling operation:
- Costly Call Center Operations: Traditional methods proved too resource-intensive.
- Inefficient Training Processes: Onboarding and managing cold-calling agents drained valuable resources.
- Inconsistent Lead Screening: Manual processes led to inefficiencies in lead conversion.
- Scaling Call Volumes: Handling large numbers of calls with accuracy was a continuous struggle.
In their quest for a more scalable and efficient solution, Capital Advances partnered with Rapid Innovation to create a cutting-edge, AI-powered cold-calling bot that could transform their operations.
The Outcome of the Capital Advances–Rapid Innovation Partnership: Isobot
Through a strategic partnership, we developed Isobot—an advanced AI cold-calling bot that automated lead generation and screening at scale. Key features included
Isobot manages up to 100,000 calls per hour,
efficiently handling customer engagement.
Leveraging AI, Isobot can resolve 95% of customer
queries autonomously, reducing the need for human intervention.
Isobot automatically schedules follow-up calls based on customer preferences, optimizing lead retention.
Explore how Isobot can revolutionize your cold-calling process today!
Testimonials
"Rapid Innovation’s AI expertise helped us streamline our cold-calling process, significantly reducing costs and improving productivity"
Our Process
Isobot Transformed Cold-Calling Efficiency at Capital Advances
After implementing Isobot, Capital Advances experienced significant improvements in operational efficiency and lead management:
Lower Costs:
Automated lead screening significantly reduced the need for human agents, cutting operational expenses.
Higher Engagement Rates:
Optimized scheduling and targeting improved lead conversion and engagement.
Increased Call Volumes:
Isobot's ability to handle high call volumes allowed Capital Advances to scale operations effectively.
Strategic Enhancements for Isobot’s AI Capabilities
We focused on delivering a scalable and intelligent cold-calling solution by implementing key technological enhancements:
Our Track Record of Success: Proven Impact Through Numbers
Rapid Innovation's collaboration with Capital Advances resulted in the development of Isobot, a groundbreaking AI solution that revolutionized cold-calling in the merchant loan industry. By automating the process and driving down operational costs, Capital Advances set a new benchmark in efficient lead generation and customer engagement.
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